EXCITING NEWS!
We are excited to be launching our new and upgraded platform!
It has taken us some time, but we have now addressed many of the issues that the previously rolled out new platform has caused. Among the fixes are:
The way searches returned zero results. In the previous build, we tried to eliminate from your search results those results that did not apply to all aspects of your search. This function went too far and resulted in you receiving no results. We have fixed the way the search works with each of the criteria so that you should always get results.
The criteria missing have been added, e.g. Level of Study, Subject, Region of study and Institutions in givME.
The lists of Māori eligibility have been reinstated in givME.
The criteria lists have been restructured to create easier selection of criteria in givUS.
Multiple selections can be made under each criteria in givUS.
All information is once again being updated in real time.
Sort results by closing date or title.
Quick links.
User friendly!
FAQs
How can I access your new platform?
If you have signed up to our previous platform, you will need to reset your password by clicking HERE
If you have not sign up but are:
a member of your local library, you can sign up using your library card on their website.
a student, you can sign up through your school.
You can purchase access through our givSTORE PAGE.
I have not received my confirmation email after signing up.
It may take up to 5 mins to receive your confirmation email. Check your spam/junk email folder. If you still have not received your confirmation email, contact our HELPDESK team.
I have forgotten my password.
Click HERE to reset your password.
I am not sure if I have signed up to the new platform.
Who can I contact for more information on the new platform?
Ask us a question HERE
Why doesn't my library have your products?
Local councils make the decision on which resources they will purchase for their ratepayers. If enough people ask about our products then these tools may become a priority investment for your council or library in the future.
Why doesn’t my school have givME?
Schools make the decisions to purchase access to givME.
Do you offer your products for free?
We are a social enterprise that operates on a cost recovery model. Some organisations purchase our products for their communities and organisations to use. Ask your school, university or public library if they have a subscription for you to use.
Already subscribe to us? Here's what you need to do:
Ensure that we are in contact with the right people in your organisation so we can provide information about expected changes in a timely manner
Communicate with us about any requirements your system has that we may need to take into account
Alert us as soon as possible if you have any concerns, questions or contributions you want to share with us.
If you have any further questions, concerns or comments fire away!
